I had a great experience working with Mel. She helped me open my child's first savings account and made the entire process easy and stress free. She was knowledgeable, patient, and very kind throughout the process. Thank you for all your help, Mel!
- Lucy Haman Verified
Response from First State Bank Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that M... Read More
Place is huge, but very nice building. Received the help we needed.
- Sherri Hymbaugh Verified
Response from First State Bank Thank you for the 5-star review! We’re glad you found the building welcoming and that our team was able to provide th... Read More
I was very excited to be a part of KIm Peck's group to Italy. what a great trip it was and thank you Kim for sending out the info and getting to together ahead of time. The back pack and gifts that were in it were very much appreciated. Kim was always checking on her group to make sure we were where we were supposed to be. She is a very caring person and great to travel with.
- barbara bennett Verified
Response from First State Bank Thank you so much for your kind words! It truly means a lot to me. I’m so glad you enjoyed the trip to Italy—it was s... Read More
Thank you for your service for us today. Thank you for what you do to the community.
- Yevgeniy Tarasenkov Verified
Response from First State Bank Thank you so much for your kind words and for taking the time to leave a review! We truly appreciate the opportunity ... Read More
Not enough stars for this bank! Amy was more than incredible through my entire home loan process, Kasie set up my personal bank account and was so welcoming and helpful, Melody was just extra wonderful as well and added to the overall experience. :)
- Lea Johnson Verified
Response from First State Bank Thank you so much for your incredibly kind words—we truly appreciate you taking the time to share your experience! We... Read More
Great service. Classy and upscale property. My personal banker, Jordan K. went above and beyond in setting me up with a new account. If she is representitive of the whole staff at FSB, I will surely enjoy my future banking endevours. Truly a bright and shining diamond in the rough this business is. 5 stars.
- Jacob Deutsch Verified
Response from First State Bank Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience and that... Read More
Patrice Klaver left a 5 star review!
- Patrice Klaver Verified
Response from First State Bank Thank you for the 5-star rating! We truly appreciate your support and are grateful you chose First State Bank. If the... Read More
I have banked with first state bank of Webster city since my husband and I got together back in 2012, we’ve been utilizing the online banking system more and more lately, but sometimes questions arise and I have had to have a few phone calls with Katie Kempter and each times she’s been an amazing help, always so friendly when talking to and if she doesn’t know the answer she always gets it for me!
- Lexy Moen Verified
Response from First State Bank Thank you for being a valued customer since 2012! We’re so glad to hear that our online banking has been helpful for ... Read More
I have banked here for years! Love having quick easy access to my online banking but when there’s a question Katie Kempter is always quick to answer and is so enjoyable to speak with!
- Kristin Elm Verified
Response from First State Bank Thank you for being a loyal customer and for sharing your experience! We’re so glad to hear that you enjoy the conven... Read More
Ken Wetzler left a 5 star review!
- Ken Wetzler Verified
Response from First State Bank Thank you for the 5-star rating! We truly appreciate your support and are grateful you chose First State Bank. If the... Read More
Dan Thompson left a 5 star review!
- Dan Thompson Verified
Response from First State Bank Thank you for the 5-star rating! ⭐ We truly appreciate your support and are grateful you took the time to rate your e... Read More
Jordan Kantak was good to work with.
- Tyler Rootz Verified
Response from First State Bank Thank you so much for the ⭐⭐⭐⭐⭐ review! We’re so glad to hear that Jordan Kantak was good to work with. Providing he... Read More
I can’t recommend Irene enough! She’s been so great to work with super knowledgeable and easy to talk to. Every question I had was answered clearly.
- Mayte Calles Verified
Response from First State Bank Thank you so much for the amazing review! ⭐️ We couldn’t agree more — Irene truly goes above and beyond for our cust... Read More
Emily Stockdale has always been so helpful whenever I have questions. She's the best! 😊
- Patrick Lauer Verified
Response from First State Bank Thank you for the ⭐⭐⭐⭐⭐ review! We love hearing this! Emily truly cares about making sure every question gets answer... Read More
Very pleased with my experience both individually and using the bank for business. Mel and Jordan were easy to work with and got everything I needed done fast, efficiently, and perfect. Great experience and very satisfied.
- Alex Pruismann Verified
Response from First State Bank Thank you so much for the ⭐⭐⭐⭐⭐ review! We’re thrilled to hear you had such a great experience—both personally and wi... Read More
I have been banking here since I started working at 14! They have always been good to me! Well a few years ago I got my first loan ever and worked with Kyle Swon! (I went to school with his daughter Shannon!) I had an amazing experience and Kyle made it so easy especially with me asking all the questions because it was my first experience with a loan! I cannot thank Kyle enough for being so patient, kind and very good at his job! Highly recommend these guys! I plan to do another loan in the near future and I already know it will be easy because I’ll be going right back to Kyle!
- Cassidy Fournier Verified
Response from First State Bank Thank you so much for the wonderful 5-star review! We truly appreciate you trusting First State Bank since your very ... Read More
Amy McCoy made it so easy for us to get a mortgage and Irene Sosa made it a breeze to set up a new checking account.
- Katelynn Hensley Verified
Response from First State Bank Thank you so much for your 5-star review! We’re thrilled to hear that Amy made the mortgage process easy and that Ire... Read More
Katie K. was extremely helpful and efficient answering my questions today over the phone.
- Webster City Area Chamber of Commerce Verified
Response from First State Bank Thank you so much for your 5-star review! We’re thrilled to hear that Katie was able to assist you efficiently and an... Read More
Fast friendly.
- Erin Coons Verified
Response from First State Bank Erin, Thank you for taking the time to leave a 5-star review! We appreciate your business. Read More